Privacy Policy Details

As the team behind Jokabet, our commitment to privacy guides how we collect, process, and protect personal information. This Privacy Policy explains the categories of data we handle, the purposes for which that data is used, and the safeguards we maintain to keep your information secure. Readers will find clear guidance on cookies, third-party sharing, and the rights available to account holders, along with how to contact us about their personal data or request corrections or deletions.

Types of data we collect

Personal data

Personal information collected includes identity and contact details such as name, date of birth, email address, phone number, and verified identification documents when required for Know Your Customer (KYC) checks. Our records also store registration and account credentials.

Technical data

Device and connection information is gathered automatically to deliver the service. This covers IP addresses, browser and operating system details, device identifiers, and interaction logs that help diagnose issues and prevent fraud.

Transactional data

Financial and play-related records are necessary for account operation and compliance. Transactional data includes deposits, withdrawals, bet history, game activity, payment method details, and any correspondence relating to transactions.

How we use information

Collected data supports account management, payment processing, and the provision of our gaming services. Information also enables regulatory compliance, fraud prevention, risk management, and dispute resolution. Aggregated or anonymized data is used to analyze service performance and improve security, while directly identifying personal data is used only for specific operational and legal purposes.

Data protection and security practices

Multiple technical and organizational controls are applied to protect data from unauthorized access, loss, or misuse. Encryption, secure access controls, and regular security assessments form part of our approach. Access to personal data is limited to authorized personnel on a need-to-know basis, and third-party providers are vetted for security standards.

Cookies and tracking technologies

Cookies and similar technologies are used to enable essential site functions, remember preferences, and support analytics and security. Consent is requested where required, and users can manage cookie settings through their browser or account preferences. Information collected by tracking tools is processed in line with this policy.

Your rights regarding personal data

Individuals may request access to the personal data we hold, ask for inaccuracies to be corrected, or request deletion where legal grounds permit. Subject access, portability, restriction, and objection requests are handled in accordance with applicable law. Verification steps are required before fulfilling requests to protect account security.

Data sharing and third parties

We share personal data with service providers and partners that perform functions on our behalf, such as payment processors, identity verification services, and regulatory bodies when required. Data transfers are governed by contracts and appropriate safeguards. Information is not sold to third parties for marketing purposes.

Updates to this privacy policy

Policy changes may occur to reflect legal, technical, or operational updates. Notice of material changes will be provided through the site or by other direct communication. Continued use of our services after updates constitutes acceptance of the revised policy.